Policies

Returns / Refunds

Because many of our items are limited edition and one-of-a-kind, we cannot offer returns or refunds on these items. For those items available for return, LDBA will accept merchandise in its original condition for exchange or store credit when accompanied by the original sales slip. We will not accept merchandise that has been worn, used, altered or damaged. Returns must be made within 5 business days of their receipt. Please note that shipping costs will not be subject to refund.

Because our class sizes are limited, we are not able to refund registrations. We will, however, try to accomodate you in the next scheduled class if you have an emergency.

If you receive a package and your item is damaged or in need of repair please email us directly at [email protected].

We have the right to deny refunds if the merchandise returned does not meet our return policy requirements.

LDBA will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, or mishandled.

Shipping

Orders are processed in and ship from Brooklyn, NY, U.S.A. You will receive an email confirming your order directly after order placement.

You will receive another email confirming shipment within 5 business days. All shipments are sent out using USPS First Class, Priority Mail or Flat Rate Priority Mail. Customers in the U.S. can expect their package within 7–10 business days after order placement. International customers can expect their package 14–24 days after order placement.

LDBA is not responsible for payment of any customs duty on international orders.

Products

Some of our products are made in small quantities or are one-of-a-kind, and once these products are sold out they will no longer be available. We apologize that there are no wait lists for items that are sold out.

Payment

Our online store accepts payment in the form if credit card (Visa, American Express, Master Card, and Discover) and Pay Pal.

Pricing

Prices displayed on the LDBA website are quoted in U.S. dollars. While we try to ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of the merchandise you have ordered, we will give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled.

Sales Tax

LDBA charges state, local and county taxes on online transactions, as required by applicable laws.

Errors and Inaccuracies

Our goal is to provide complete, accurate, and up-to-date information on our website. Unfortunately, it is not possible to ensure that any website is completely free of human or technological errors. This website may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing and availability, and product information. We reserve the right to correct any errors, inaccuracies or omissions, including after an order has been submitted and to change or update information at any time without prior notice.

Privacy Policy

We respect your privacy. Any and all information collected on this site will be kept strictly confidential and will not be sold, disclosed to third parties or reused without your permission. Any information you give to us will be held with care and will be used solely for the purpose of filling your online order.